Effective as of 02/06/2026

The purpose of this privacy policy is to inform users of the website graindesable.coach about how their personal data is collected, used, and protected, as well as the rights they have regarding their data.

Personal data refers to any information that makes possible to identify a person, directly or indirectly, in particular through a contact form or browsing data.

Personal data is processed lawfully, fairly, and transparently, in accordance with the Swiss Federal Act on Data Protection (nLPD) and, where applicable, the General Data Protection Regulation (GDPR) for visitors located in the European Union.

1) Data Controller

The website graindesable.coach is published by:

Sofia Ferrazzini – Grain de sable
IDE: CHE-375.351.028
Sexopraxis
Route de la Clochatte 7
1052 Mont-sur-Lausanne, Switzerland

📞 Phone: +41 76 232 02 69
📧 Email:

The data controller responsible for the processing of personal data is Sofia Ferrazzini.

2) Data Collected

The data that may be collected via the website includes:

• First and last name
• Email address
• Phone number
• Preferred consultation location
• Issue and/or goal briefly described
• Preferred contact method (phone, email, SMS)
• Newsletter subscription (via checkbox)
• Source: how the user learned about the services

Technical browsing data (IP address, browser type, anonymised statistics) may also be collected to improve the website.

3) Purposes of Processing

Personal data is collected in order to:

• Respond to requests sent via the contact form
• Organise and schedule consultations
• Communicate with clients according to their preferred contact method (email, phone, SMS)
• Send the newsletter if the user has given consent
• Improve the operation and performance of the website
• Ensure website security

4) Legal Basis for Processing

Processing activities are based on:

• The consent of the data subject (contact form, newsletter subscription)
• The performance of a contract or pre-contractual measures at the request of the data subject (contact for consultation)
• Legitimate interest (website security, anonymised statistics)
• For sensitive data related to health (issues described), explicit consent is required.

5) Data Retention Period

• Data from the contact form and consultation requests: maximum of 3 years after the last contact
• Newsletter subscription data: until the user unsubscribes
• Anonymised statistical data: 13 months
• Cookies: see the cookie policy

6) Data Recipients

Personal data is intended exclusively for:

• Sofia Ferrazzini / Grain de sable

Data may be accessed, in a strictly technical manner, by service providers involved in website maintenance.
These providers do not access the data for their own purposes.

• Technical service providers include: hosting provider, website maintenance provider, audience measurement tools, and security plugins.

No personal data is sold or transferred to third parties.

7) Hosting

The website is hosted by:

Infomaniak Network SA
Rue Eugène Marziano 25
1227 Les Acacias (GE), Switzerland

📞 +41 (0)22 820 35 55

8) Users Rights

In accordance with the nLPD and, where applicable, the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw your consent at any time

To exercise your rights:
📧

You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC):
www.edoeb.admin.ch

9) Security

All personal data is protected by appropriate technical and organisational measures, including:

Securing forms and communications

Restricted access to data

Regular backups

10) Updates

This privacy policy may be modified at any time to remain compliant with applicable legislation. The effective date will be updated accordingly.

11) Intellectual Property

All content on this website (texts, images, logos, etc.) is protected by copyright. Any reproduction is prohibited without prior authorisation.

12) Disclaimer

The information provided on this website does not under any circumstances replace personalised medical or therapeutic advice.